Carrières chez Cisco

What You'll Do

We are seeking a Business Operations Manager who can help realize strategic business benefits, achieve strategic objectives, and implement sales enablement. You will learn how to build cross-functional partnerships to plan, direct and coordinate business operations; conduct sales planning; and provide operations/sales process advisory services to help drive sales productivity in support of growth.

You will be carrying out business operations within the theatre and driving understanding and alignment to global/regional policies and processes as we continue Cisco’s Go-to-Market transformation.

You are inquisitive, a keen problem solver, and an excellent stakeholder manager.

Responsibilities:
• Your role is people, data and communications intensive; it requires excellent leadership, critical thinking, independence, organizational excellence, data analysis, presentation and communication skills.
• You will be asked to learn and grow so to become the knowledge carrier and primary point of contact for Theatre Business Operations, making expert recommendations to internal stakeholders on multiple business processes;
• Become a trusted advisor for Theatre leadership and field teams, supporting critical business decision-making with fact-based analysis and driving operational excellence
• Translate business requirements into action; advise on execution strategy and manage through to implementation
• Develop a deep understanding of regional/global guidelines, rules and execution methodology to drive compliance
• Proactive / Reactive consultant on Sales requests - 1st line filter and decision-maker
• Drive cross-functional alignment

Who You'll Work With

The EMEAR Strategy, Planning and Operations team is responsible for strategy execution, growth identification, planning, field enablement and sales operations. We drive initiatives from conception to execution, encouraging alignment across theatres, segments and functions. We seek excellence and consistency in management practices, with the ultimate goal of accelerating Cisco's growth.

Who You Are
• Self-starter who is able to operate against deadlines
• Desire to drive and apply best practices.
• Understand the end-to-end processes required to deliver and execute on complex change
• Demonstrates a client-service, willing to take action mentality
• Problem solver, capable of demonstrating sound judgment when managing ambiguity
• Comfortable interpreting data to translate and present as business insights
• Team orientated – collaborating across functional, hierarchical and geographic boundaries is critical to success in this role
• Excellent written and verbal communications skills with the ability to effectively facilitate and communicate through influence and negotiation at all levels of the sales organization
Desired skills & experience:
• Operations professional that has a background of working with NYR, Goaling, Compensation, Tools & Systems (e.g. SFDC)
• Change Management and program communication experience: program communication
• Experience driving implementation and adoption of new processes/tools, particularly within Sales
• Ability to predict risk areas and create mitigation/contingency strategies based on past experience