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What you’ll do as an Assurance Support Sales Specialist

Cisco is actively seeking a seasoned Technical Sales Specialist to strengthen our Americas Product Support Specialist team, with a keen focus on driving growth within the service provider and enterprise customer segments. We are looking for a dynamic professional, ideally with over a decade of experience in both selling advanced technical solutions. Your role will be critical in shaping the future of next-generation solutions and ensuring unparalleled customer satisfaction through your empathetic approach, fervent passion, and a keen sensitivity to the distinct requirements of our clients.

Armed with a comprehensive knowledge of network and application performance management solutions, you will be expected to lead technical sales engagements. Your ability to analytically dissect customer challenges and craft them into strategic opportunities for revenue generation will be paramount. Success in this role hinges on a demonstrated capability to devise and deploy effective sales strategies within the service provider and enterprise landscapes, propelled by a relentless pursuit of revenue growth.

Your exceptional interpersonal abilities, along with your persuasive communication and presentation skills, will be instrumental in fostering meaningful connections with stakeholders at every level, both inside Cisco and among our clientele. We'll rely on your expertise in observability and assurance solutions to navigate complex technical issues, while you cultivate and sustain strategic relationships with key global partners. If you're prepared to leverage your skillset to generate significant impact at Cisco and champion innovation for our service provider and enterprise customers, we invite you to apply and lead the way as an emblem of progress and customer advocacy.

Your Core functions will be: 

·       Collaborate closely with specific Service Providers and Enterprise organizations to craft bespoke Service Assurance and connectivity solutions, leveraging the Accedian Solution Portfolio in alignment with their unique needs. 

·       Partner with Direct Account Teams to gain a comprehensive understanding of the account's immediate and long-term objectives, positioning Accedian's portfolio as a key component in their strategic roadmap. 

·       Engage with cross-disciplinary teams to develop comprehensive solutions that meet end-user demands, which include technical design, oversight of the sales cycle, and ensuring the commercial success of the delivery. 

·       Participate actively in customer engagements to consult on, present, and architect technical solutions that resonate with client expectations and requirements. 

·       Meet or exceed designated sales targets and strategic goals by effectively advocating for and implementing Accedian's solution offerings within the service provider and enterprise markets.

The Ideal Candidate for This Role:

The ideal candidate for this direct contributor position will bring a robust expertise in service providers and enterprise environments, with a strong emphasis on experience with observability and assurance solutions. An understanding of network infrastructures and proficiency in managing network and application performance are critical. As a member of the innovative and proactive Americas Assurance Sales Specialist team, you will address intricate challenges of a diverse range of clients. Your role will be pivotal in liaising with some of the most prominent organizations worldwide, which will demand an in-depth understanding of the distinct requirements characteristic of the service provider and enterprise segments. 

Our Ideal Teammate is:

• Possess extensive experience in the service provider and enterprise sectors.
• Dynamic sales style that promotes collaboration, empathy, passion, and unwavering commitment to customer satisfaction.
• 10 years of experience in selling advanced technical solutions within competitive markets.
• A solid understanding of the network and application performance management industry.
• Strong analytical skills and an in-depth grasp of performance analytics' value drivers, adept at crafting business cases that model revenue opportunities.
• Demonstrated success in formulating and executing sales strategies in the service provider and enterprise markets to drive business growth.
• An independent work ethic that is results-oriented and driven by a desire to achieve revenue growth, with a capacity for decisive action and follow-through.
• Excellent interpersonal skills, alongside standout communication and presentation abilities, enabling effective engagement at all levels of an organization.
• Ability to build and maintain strategic relationships with key stakeholders in major global organizations, offering tailored insights and bespoke solutions that resonate with their market demands.