Vendor Analyst

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  • Location:
    Offsite, Mexico City, Mexico
  • Area of Interest
    Business Strategy and Operations
  • Job Type
    Professional
  • Technology Interest
    *None
  • Job Id
    1418418

What you’ll do

Procurement Process Management: Submitting requests for Incremental/New, Renewals, Change Requests, Backfills

  • Initiate vendor engagement assessments via the Procurement tool
  • Working with vendors and business units to arrange interviews with candidates
  • Contribute to quarterly capacity reviews with partners
  • Communicate readiness and timelines to partners where appropriate.
  • Identify areas for Continuous Improvement opportunities in defining the partner landscape
  • Ensure timely on-boarding of contingent workers
  • Contingent worker lifecycle management support to business functions
  • Onboarding support to ensure contingent workers are productive on Day #1
  • Creating PSOWs
  • Track and maintain contractual agreements/ SOWs to ensure timely reviews/ renewals
  • Drive compliance on CW tenure and contract type alignment
  • Alignment to relevant Processes & Policies
  • Contribute to sourcing new CX vendors in alignment with preferred suppliers' strategy
  • Track variables that drive the financials (case volumes, headcounts, revenues, etc)
  • Raise POs inappropriate tools, and follow up on timely approvals
  • Manage accruals for all owned POs
  • Reconciliation and approval of monthly invoices
  • Close POs in the system once accrued for and fully invoiced
  • Runs the design and implementation of business processes, ensuring that business initiatives align with strategy. For big data analytics, the data will not only be partner, and financial data, but also network data.

Who You'll Work With

Customer Experience (CX) provides flexible and innovative ways to help meet customer needs while improving profitability for delivery teams. CX is a highly technical global resources that support customer engagements in all theaters acting as a detailed delivery partner to the end customers.

Vendor strategy management office provides critical partner insights to several Business Entities in Services. The team has specialized domains in 5 broad areas that function seamlessly to enable end-to-end vendor management benefits to CX.

Specialized Domains are:

  1. Process and Systems
  2. Data Governance/Stewardship
  3. Compliance & Risk
  4. Vendor strategy & Management
  5. Value for Money

Who you are

  • BE or BE + Masters (MS or MBA) ;
  • Ability to work multi-functionally ; Very strong in procurement /sourcing/vendor management domains
  • Good in communication (ability to articulate analysis and present)

Desired Skills

  • Strong in both, operational and financial data analysis
  • Experience in statistical models, forecasting and predictive models
  • Ability to work on multiple assignments in parallel and keep up with deadlines and quality
  • Advocate & influence business team to outsource work & engage partners suitably
  • Skill to extract intelligence from data, derive business insights and present to business

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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