Renewal Specialist APJC ANZ (AppDynamics, FSO, Observability)

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  • Location:
    North Sydney, Australia
  • Area of Interest
    Customer Experience
  • Job Type
    Professional
  • Technology Interest
    *None
  • Job Id
    1415098

What You'll Do

AppDynamics is the core of Cisco Full Stack Observability (FSO) Portfolio. As an AppDynamics Renewal Specialist within Cisco's Global Renewals Organization, you will focus on bringing value to AppDynamic's existing customers in ANZ and work on Subscription Renewals with the Sales and Customer Success Teams. You will also drive the growth of Cisco's newest software renewal business in the CXR Organization. You will establish relationships across different parts of Cisco, own and lead AppDynamics renewals in your territory including de-risking while forecasting consistent and accurately.

Who You'll Work With

You will be part of Cisco's Global Renewals Organization (CXR), which is one of the fastest growing teams with diverse and motivated individuals, that drive Cisco's recurring revenue.

You will partner closely with AppDynamics Sales Specialists (PSS), Engineering, Channel and Customer Success, and as well as the business unit and other operational functions of CXR.

You will be part of a very international team, which is passionate about driving renewals together as well as having fun.

Who You Are

We are looking for a motivated and collaborative sales person, which understands Cisco's Software and Full Stack Observability strategy. We want somebody, who has the right base knowledge and is willing to learn and grow while being closely mentored and coached by leadership and team members.

  • BS/ BA (or equivalent)
  • 5+ years experience in sales, engineering, or customer success
  • Sales knowledge should include value selling, Partner Sales, MEDDIC/ MEDPICC, SFDC Hygiene, and Forecasting
  • Technical knowledge should reach from general Cisco portfolio to Software and FSO specifics.
  • Customer/ Territory Knowledge: ANZ
  • Other Skills: A collaborative team worker, stakeholder management, ability to scale, flexible workstyle, and an optimistic attitude
  • Tools: Cisco Collaboration Tools, O365, and SFDC

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. We embrace digital, and help our customers implement change in their digital businesses.

Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! 

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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