Consulting Engineer- Service provider (SP), IOS-XR

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  • Location:
    Bangalore, India
  • Alternate Location
    Pune
  • Area of Interest
    Customer Experience
  • Job Type
    Professional
  • Technology Interest
    Networking, Service Provider
  • Job Id
    1419079
 

What will you do:

  • Designs, implement Cisco leading edge technologies and provide services to the largest networks and high-profile customers in the world
  • Influence and/or develop software and tools in support of network design, infrastructure and technology platforms.
  • Analyze, monitor, automate repeatable tasks and optimize networks for performance.
  • Applying new thinking and techniques to automate manual processes.
  • Apply leading technology to address real business problems and collaborate globally to deliver high-quality, robust, repeatable and scalable services, while learning and growing as individuals
  • Be a strategic partner to our customers, saving their business from the impact of network incidents, solving and preventing the recurrence of technical issues
  • Independently solves problems in complex, and unique networks with mixed environments
  • Supports engineers from multiple teams as well as the field and aids them in problem resolution.
  • Works on complex and diverse problems where analysis requires in-depth evaluation of factors with imaginative and innovative troubleshooting and experimentation.
  • Provides systems/product training both internally and externally and intellectual property material
  • Provides guidance to Engineering and product organizations on future product development.
  • Innovates within the strategy to create new service capabilities
  • Provides guidance and leadership on service delivery models to the Delivery teams and Advanced Services Management
  • Drives successful outcomes with Global AS Technical team

Who you’ll work with:
CX is a team of extraordinary technical guides whose #1 focus is to deliver best in class customer experience. We help tackle the toughest business challenges with network-centric solutions that accelerate customer and partner success and loyalty. Our success is validated through outstanding financial results, increasing customer satisfaction metrics, industry recognition, and employee satisfaction scores.
The Advance Delivery Center provides flexible and innovative ways to help meet customer needs while improving profitability for Advanced Services (AS) delivery teams. ADC’s highly technical, global resources support customer engagements in all theaters acting as a flawless delivery partner to AS practice and theatre teams.
Who you are:

  • Bachelors or Master's degree in a technical field, such as Computer Science, Computer Networking, Information Technology, Electrical/Computer Engineering or a similar field
  • Solid understanding of computer science fundamentals and software engineering with an aptitude for learning new technologies
  • 10 - 15 years’ experience in technical consulting, design, deployment and troubleshooting
  • CCIE desired (Routing & Switching / Service Provider)
  • Experience in Networking Protocols : thorough knowledge of OSPF, ISIS, BGP , LISP, VxLAN, CGNAT/ IP v6, IOS-XR/ NX-OS thorough knowledge
  • Experience working with Cisco Products: Variants of 7600, ASR/ ISR routers, Nexus switches 7k/9k, Firepower FW, Catalyst family And Variants of Cisco UCS
  • Knowledge of TACACs, DNS, Storage systems and network management desirable
  • Knowledge of one computer languages and programming (Java, Python, XML, RESTAPI) frameworks desirable 
  • Possess creative problem-solving and excellent troubleshooting/debugging skills.
  • Analytically energetic with the ability to collect, organize, and analyze massive datasets
  • Effortlessly simplifies, communicates, and educates customers about complex data and processes
  • Disseminates significant amounts of information with attention to detail, authority, and accuracy

Why Cisco
At Cisco, each person brings their different talents to work as a team and make a difference.
Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.
We connect everything – people, process, data and things – and we use those connections to change our world for the better.
We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices.
We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We Are Cisco.

 

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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