Cisco Careers

• TYPE OF HIRE

External or Internal

• JOB DESCRIPTION

What You’ll do

• Provide Planning, Designing, Implementation, Operation and Optimization services to Cisco Advanced Services Customers around Cisco’s Enterprise Network & Data Center products and related solutions.
• Participate in the preparation of proposals and Statements of Work
• Establish good relationship with customer management and teams on Core Network Infrastructure areas and future technology.
• Participates in or leads complex design/implementation and migration, performance engineering, or problem-resolution projects
• Solves complex, multi-functional issues that cross many technologies in network, server, storage, O/S, virtualization, consolidation, middleware, security, applications, operations,
• Applies good analytic process to help bring any issue to resolution
• Provides technical support for customers during software and hardware upgrades and Proof of Concepts.
• Delivers migration plans, with a detailed understanding on networked applications and related dependencies
• Ensure compliance to delivery methodology operational structure, roles & responsibilities
• Participates in weekly status meetings and other ad-hoc interactions in managing specific asks from the customer and managing customer expectations
• Track work you're doing against the engagement schedule and support the PM track financial, resource and material requirements for the engagements
• Ensure smooth closure of engagements using relationship with the customer to guide them to the next step i.e. Sampler service to Assessment Service, Assessment Service to Optimization Service
• Flexible to work across different timezones/shifts

Guide other consultants and engineers, resolving challenges and ensuring customer success

• A high degree of raw analytic horse-power, logical reasoning ability, and curiosity. Be creative with a practical approach and have an intuitive feel for financial consequences of recommendations.
• This individual will be passionate about their area of expertise and be interested in a specialist track as a long-term career objective. The winning candidate will have a clear record of achievement, a willingness to work hard and perseverance to achieve things.

Who you will work with

Join the CX focusing on Core Networking as a Network Services Consulting Engineer. We need a creative problem solver, comfortable with challenging the status quo and rapidly responding to escalated issues. With a seasoned mix of broad networking knowledge and specific area expertise, as well as excellent Customer Relationship Management skills, you're well-positioned to become an advisor capable of building solid, long-term relationships with customers. This role requires taking ownership of key accounts, to ensure committed service delivery.

Who you are

• Broad technical knowledge of the R&S, Datacenter and its components: Applications, Storage, networks, Server, and projects surrounding their planning, design, implementation, operation, and optimization.
• Architectural knowledge of virtualization tools and concepts is a bonus, to help architecture refresh discussions.
• Familiarity with cloud computing concepts including virtualization, web services API's, and elastic infrastructure, is a bonus
• Experience with scripting languages such as Perl, Python, or Bash. Python experience is preferred.
• Networking: OSI Layer 2 and switching knowledge (Spanning tree, vPC, Ether-Channel, VLAN, VXLAN, etc), Layer 3 routing (OSPF, EIGRP, ISIS, BGP, MPLS, IPv4/6), DNS/DHCP WAN/ISP, network virtualization (N1kv, VRF), basics of higher layer protocols: SSL/TLS, HTTP, real-time traffic (voice/video), NFS, database access protocols.
• Software define Networking(SDA/SDWAN) is preferred
• Compute technologies: x86, hypervisor (OpenStack/KVM), OS (Linux/Windows), workload mobility is a bonus
• Programmatic control of infrastructure elements (data model, API), integration frameworks, and technologies (SP-style)
• Cisco’s EN Product Line and Solutions: SDA/SDWAN, Catalyst switching products, and Different router families
• Good understanding of SaaS and Application Workloads in the context of Data Center Architecture design
• Network/Infrastructure Security technologies (Firewall, access control, intrusion detection, intrusion prevention, administrative access control) and
• Compliance (PCI, SOx, HIPAA)
• OSS / BSS, including: Network Management Systems, Service Delivery, Service Fulfillment (including the network inventory, activation, and provisioning), Service Assurance, Customer Care

Desired Skills

• Requires BS/BE/BTech degree or equivalent plus 8+ years of related experience in IT industry
• Certifications preferred
• CCIE Preferred
• VCP Certification a plus
• Hardworking, persuasive, charismatic leader with a vision capable of quickly establishing executive interest in how to architect, deploy, and operate the Enterprise network of the future.
• Understands and can articulate the value and business advantage of enterprise solution techniques and cloud architectures
• Strong customer-facing sales and architectural skills.
• Core expertise to include design concepts, IT analysis/analytical thinking, innovation management, enterprise perspective and process knowledge.
• Analyzes opportunities with a broad, strategic view; integrates business and technology requirements to achieve cross-domain solutions that work across the enterprise; applies methodologies that are appropriate for multiple users / technology platforms.
• Client-facing, multi-functional influence, external and internal consulting/partnering.
• Solid grasp of the industry landscape (competitors and partners)
• High-level, out-of-the-box thinking, analytical reasoning, and creative problem-solving skills.
• Ability to shift from high-level thinking to realistic and pragmatic execution is essential.
• Good end-to-end IT process, including architecture, design & engineering, implementation, and operations;
• Excellent written and verbal communication skills: ability to communicate technology strategy and architecture approach to engineers, executives, and Cisco customers.
• Communication skills to include conflict management, negotiation, presentation/demonstration, written communication-cultural sensitivity, goal alignment, learning agility, and virtual/remote training.

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an expansive future for all.

We accept digital and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take the difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world-changing? Be you, with us!