Communications Manager

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  • Location:
    Amsterdam, Netherlands
  • Alternate Location
    Belgium, Poland, Spain, Italy, Portugal, United Kingdom
  • Area of Interest
    Customer Experience
  • Job Type
    Professional
  • Technology Interest
    *None
  • Job Id
    1418815

What You'll Do

You will facilitate and drive the strategy, vision and execution of internal and external communications for the leadership in EMEA region. In this fast-paced and dynamic team, you will manage executive communications, including internal and external events, internal communications, and social media presence.

You will research, write, and prepare remarks and presentation materials, talking points, executive-level correspondence, and strategic messaging to support the Customer Experience vision in the region.

You will position EMEA leadership for AR and PR opportunities in conjunction with Global CX Marketing and Communications teams.

You will drive EMEA team engagement strategy leveraging formats such as All Hands, As Me Anything and other forums.

You will Interlock and align with executive leadership & staff as well as global CX Marketing and Communications teams.

You will create and manage the organizational calendar of executive engagements,  align it to Global joint Executive Communications Calendar.

You will manage EMEA leadership speaking role responsibilities, presentations and messaging for industry events, trade shows, conferences, and similar forums.

You will develop thought leadership content aligned to CX Leadership and Global CX Marketing and Communications priorities.

Who You'll Work With

You will be part of the EMEA Customer Experience (CX) organization that reports to the SVP CX EMEA.

Our team’s charter is to facilitate and ensure the execution of Cisco’s strategy and goals which we do with a sense of urgency, courage, empathy, a growth and strong execution mindset. We are so optimistic about the opportunity ahead of us, and we are excited to find the right Executive Communications Manager to join us on this journey to help us tell our story.

Who You Are

You'll be a key member of the organization’s leadership team and work closely with internal and external business, technology, and thought leaders to drive an overarching communication strategy. You’ll work cross-functionally with other communications managers and cross-functional stakeholders to formulate and execute a creative, structured communication plan as well as compelling content for a variety of internal and external needs.

Minimum qualifications:

Must have experience working in a large complex Tech company - Software, IT, Networking etc.

  • Bachelor’s degree in communications, PR, or a relevant field
  • 10+ years of experience supporting executives with communications platform development and programs in an IT Technology or Software Company.
  • Passion for the Cisco strategy and Customer Experience (CX) vision and not afraid to dig deep into the details to understand all aspects and create a simplified and energized narrative
  • Highly organized, self-motivated, results-oriented, and a team player
  • Excellent written, verbal, and presentation skills, with outstanding research, editing, and proofreading skills
  • Experience in writing press releases and crafting messaging
  • Ability to craft, frame, and drive content for external events including but not limited to Cisco Live, Cisco Impact, Partner Summit, EBCs, Cisco Check-ins
  • Strong understanding of mathematical and statistical concepts for data analysis
  • The capability to work effectively with external resources, such as video producers and event production teams, and strong media relations skills

Why Cisco?

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re "old" (30 years strong!) and only about hardware, but we’re also a software company. And a security company. A blockchain company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can’t put us in a box!

But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


 
Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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