CMS Access Manager

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  • Location:
    Krakow, Poland
  • Alternate Location
    Gdansk, Warsaw - Poland, Oeiras - Portugal
  • Area of Interest
    Engineer - Network
  • Job Type
    Professional
  • Technology Interest
    Big Data, Analytics, Networking, Security
  • Job Id
    1419334

In this role you will administer and manage access to services based on policies and actions defined in Cisco and customer Information Security Management. You will enable the organizations to manage the confidentiality, availability and integrity of organizations data and intellectual property. You will respond to request for granting access to services, changing access to services, or restricting access, ensuring that rights provided or changed are properly granted. You will be working closely with internal and customer teams to oversee access to services and ensure rights provided are not improperly used.

 

The candidate we are looking for will:

 

Have a general understanding of the ITIL framework
Have a general understanding of Agile principles, values and methods
Understand and meet customer agreements (SLO/SLA/commitments) and ensure key metrics are sustained
Support Cisco’s culture of security and data privacy
Ensure accurate execution of our team activities by following established processes
Collaborate with peers in cross-functional teams
Provide continual communication to stakeholders
Serve as first point of escalation for aligned customer stakeholders
Proactively seek and implement new opportunities for improvements
Develop any necessary training, reporting, and/or tools
Lead projects
Provide superior customer service at all times

Who You Are

You are oriented to detail and organized. You work well with others and are truly a team player. You can see the big picture even when analysing multiple complex factors under pressure. You have a creative and flexible approach to problem solving.

Preferred Skillsets

Previous experience as a project manager and/or in any ITSM role
Data analysis experience
Experience with project management tools.

 

What we offer

 

You will be part of a team where you can learn and apply:

Agile & DevOps methodology​
- teaches you practical ways to enhance your workflow, collaboration, processes, software and even your personal life

Design Thinking​
- empowers you with a new, creative approach to problem solving and helps you to innovate with stakeholders in mind.

Process Engineering​
- equips you with critical knowledge of how to make your work, optimize and innovate for the best outcome possible

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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